ATOS customer testimonial
ATOS analyses its customers’ network and business flows with H5 solutions.
ATOS is one of the first created Information Technology and Services Company. The group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Security solutions to enhance customers IT performance all over the world.
Christophe MOUTINARD, ATOS Tools and Metrology Manager, who was involved in the tool selection, declares:
« H5 team was already recognized within our organization for the quality of their provided services and their professionalism. They promoted their H5-Appliance solution in association with VSS Monitoring solution. We validate H5-Appliance after a long and strict selection. Set-up configuration is a H5-700 appliance (10 Gigabits) deployed on one of our Datacenters with one VSS solution composed of one V2x16 model and several V4x1 deployed up-stream. »
Benefits
- Complete solution (aggregation and monitoring solutions with performant reporting).
- Reports production, multi-contexts, multi-users.
- Flows decodes / VLANs tag (H5-Appliance).
- Easy graphs edition by drag & drop (H5-Dock and H5-Performance Reporter).
- User-friendly and powerful data’s drill down & forensics (H5-Appliance).
Advantages for Atos
- Time savings and efficiency benefits for the network team thanks to user-friendly and ease of use of the H5-Appliance (H5-700) through H5-Dock and H5-Performance Reporter GUI.
- Simplified management of network analysis system.
- Costs optimization since only one unique and sole solution is used to manage all hosted customers.
Solution selection
To improve its services portfolio, ATOS wanted to offer visibility and reporting onto network and applications flows of its customers. ATOS also wanted to have an architecture of metrics capable to meet all monitoring requirements of exchanged flows between customers and IT resources hosted in one of its datacenter.
Aggregation VSS Monitoring boxes allow to compile up-streamed flows towards implemented H5 solutions. Small VSS boxes are located in different rooms as near as possible to the flows that are forwarded towards the aggregation box located in the same room as the H5-700 appliance.
Asserted needs by atos
To have a fine and detailed visibility on network customer usage, ATOS needed a metrology solution for the network and all applications hosted in the 16 rooms’ Datacenter to :
- Answer all customer needs regarding real-time monitoring and reporting in a remote mode. No need to allocate one IT resource on site to collect data.
- Collect information and relevant metrics to produce customized graphs and reports on available data for each client such as.
- Flow matrix (who discuss with who, who does what?).
- User response time per business application.
- Complete supervision information with alerting in case of significant degradation of a customer business critical application.
- Monitor several 1G access links with a unique and sole configuration.
ATOS uses H5 solution for internal usage to :
- Get fine-grained and detailed reporting regarding flows evolutions on one’s client usage to perform capacity planning analysis.
- Broadcast information & ease communication between different departments : CIO, IT manager, network, helpdesk & operations.
H5 solution deployment
« H5-700 solution is designed to process Big Data (1 800 000 pps). It allows to promptly answer all requests issued by our contacts in a time frame compatible with our operational mandatory duties.
V2x16 VSS box allows to aggregate all flows issued from one zone of the Datacenter and to forward them towards the H5-700 solution to perform flows measurements and investigations. No need to allocate a resource on site to get the solution on
monitoring mode, simply send a data mixing request of monitored ports towards copper aggregation box available in all DC rooms. In few minutes, information is identified. We need to select the VLAN which refers to client ID, a time frame and metrics to drill-down in customer data’s. Provided indexes to monitor application performance exonerate easily and quickly the network if this one is not technically responsible. »
On-going projects :
- Interconnect H5-Appliance with the corporate supervision tool in order to implement alerting.
- Develop services portfolio towards end customer.
- Carry on H5-solutions deployment on all ATOS’ Datacenters.